At New Hope Dog Training Center we offer an absolute money-back guarantee on our three week in-board training program.
Our policy is simple. If at the end of your program your dog is not significantly calmer and more obedient than before our training, and you actively participated in your classes, you may ask for a refund of your tuition.
All you have to do to qualify for a refund is:
- All adult family members who handle the dog must actively participate in and complete all of the lessons as scheduled. For remote lessons conducted via Zoom or similar platforms, participants are required to have their cameras on throughout the session to confirm their attendance and active participation, without exception.
- Get your written request for a refund to us within 30 days of your dog’s return home.
This guarantee applies only to our 3 week obedience program. Dogs with any history of aggression towards animals, other dogs, or people are exempted from this guarantee. This guarantee is limited to one dog per household.